Guides
KinDox Guides
Plain-English guides on recording and organising care concerns — written to help you keep a clear record, whatever you decide to do next. They're general information, not legal, medical or safeguarding advice.
How to Complain About a Care Home in England
Who to complain to, what to put in writing, and what to do if the care home doesn't respond — with a free complaint letter template.
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What to Record Before Raising a Care Concern
Worried about someone's care? A clear, practical guide to what to write down — dates, conversations, evidence — before you raise a concern.
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Free resources
Free Care Home Complaint Letter Template
A complaint letter and follow-up letter you can copy, fill in on screen or print.
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Free Family Care Record Starter Pack
A free 13-page printable and digitally fillable pack for recording incidents, conversations, evidence, responses and follow-ups.
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Free Care Incident Record
A free printable and fillable form for recording a single care incident while the details are still fresh.
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